Feedback from our residents and their families
The following testimonials are from verified residents and families whose lives have been touched by Hillside Heights Rehabilitation Suites. Their heartfelt words are a reflection of our commitment to providing residents with a warm and nurturing environment that fosters respect, trust, reassurance and healing.
If you or a family member have been, or are currently, a resident at Hillside Heights Rehabilitation Suites and would like to share an experience you have had with us, please send us your own testimonial.
"Everyone seems to be very pleasant and helpful. It's clean and nice. I have had relatives in other facilities, and I wish I could have sent them here instead. Everybody is very friendly and speaks to you. I haven't seen anything that I would complain about. The cleanliness is very good. She said that she doesn't like their oatmeal. Communication has been very good."
"Everybody has been really nice and helpful. Everyone is friendly and kind. It's very clean."
"Everything is clean and in place. The food is good, but it's not spicy or salty. They could use some salt and pepper."
"So far so good. My loved one is happy. I had all three gals talk to me this morning. Everyone was very professional. It was very clean both inside and out! My mom says the food is okay."
"My loved one doesn't want to be there but I think they're doing a great job. The rehab team is good! The RN and the rehab gals - they have a lot of patience. All the staff has always had patience when I've seen them. The way everybody gets together and they talk about what's going on, what's going to happen, and what their mission is for her."
"The staff are being really easy with my mom and considerate. She's not good at asking for help and they're coming in and checking on her. They're cleaning the room daily and emptying the trash. They've been really good about calling and letting me know when I'm there too."
"I think the therapy services were a little too strong for my loved one. They have since been backing off a bit and that seems to be better for her. The nurses here are all great! The whole staff has really been friendly."